![]() Īs of 6:00 AM EST, Microsoft stated that mitigation steps had been applied to the entire impacted infrastructure and that gradual service recovery was continuing. ![]() More details are available via EX512238 in the admin center or. ![]() Alternatively, we’re exploring additional steps to expedite the resolution. Our targeted resources are progressing, and we’ve seen slight improvement in some environments. Additionally, Microsoft stated that users in regions beyond North America also may experience some "residual" impact because of the infrastructure in North America. Within three hours of first reporting, Microsoft was messaging via and the Outlook Service Status portal that some environments were seeing gradual improvements. We’ll provide more detailed information via EX512238 in the admin center and. We’ve begun our targeted restarts to portions of our infrastructure that are impacted by the recent change. Additionally, Microsoft disclosed that functionalities such as Calendar, consumed by other services such as Microsoft Teams, may also be affected. And this impact was to users primarily hosted in the North American region. The Outlook Service Status portal provided more details: users were impacted in that they may be unable to send, receive, or search email within. Within one hour of first announcing the issue, Microsoft communicated that they had confirmed that a "recent change" was causing the impact to Outlook and Outlook services and that they were continuing efforts to restore service availability.Īt approximately 1:00 AM EST (February 7), Microsoft tweeted that infrastructure restarts were underway. Detailed information can be found in the admin center under: EX512238 and. We’re analyzing recent changes to determine if they are impacting service functionality. Within minutes of their first message, Microsoft sent a second message providing a link to the Office Service Status Portal page but they gave little information as to the source / cause of the issue and as to what remediation efforts were in place. More information will be provided in the admin center under EX512238 as it becomes available. We're investigating access and service issues for Outlook. On February 6, 2023, at ~11:28 PM EST, Microsoft tweeted ( that they were investigating an access and services issue for Outlook.įor IT pros and system admins with access to the Microsoft Admin Center, the service incident number was EX512238.
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